I forgot my password

If you cannot remember your password or cannot sign in, use the account recovery options shown on your sign-in screen.

1. Open the sign-in page for your account.
2. Enter the email address associated with your account.
3. Follow the available verification or recovery prompts. Depending on the options offered for your account, you may be able to receive a verification code by email or text message.
4. Enter the verification code if prompted, and follow the on-screen instructions to regain access.

Once signed in, use the available account security settings if you want to change your password.

If you cannot receive a verification code, no longer have access to your registered email or phone, or still cannot sign in, contact Support for account-specific assistance.

For your security, never send your password or verification code to Support.